Operations consulting for small businesses

Turn your operational chaos into a business that runs.

You've built something real. Now let's build the systems behind it so you can grow, step back, or sell on your terms.

10+
Years leading operations at scale
6
Business pillars assessed in every engagement
3
Engagement types, from sprint to ongoing partner
US
Serving businesses nationwide

"I guide organizations and people in navigating complexity with clarity."

β€” Mitzi Benavides, Clear Coast Consulting
Who I work with

Small businesses at a turning point

You don't always know what you need. You just know something has to change. Here are the situations I work in most.

πŸ“ˆ
You're planning to sell

You've built something valuable, but a lot of it lives in your head. Buyers want documented systems and a business that runs without you. Let's get it ready for the market.

Business sale readiness
βš™οΈ
You're running on manual

Your team keeps asking the same questions. Every new hire slows you down. You're spending time on work that should run itself. Let's document it, systematize it, and get your time back.

Operational efficiency
πŸ“£
You want to grow your client base

Growth takes more than hustle. I help you build the marketing strategy and the organized systems behind it so you can attract new clients and actually have the capacity to serve them well.

Marketing strategy
How I work

Three ways to work together

You didn't start your business to spend your days putting out fires. I help small business owners get organized, cut the time and money lost to inefficiency, and build operations your team can run without you holding everything together.

Step 01
Diagnostic Sprint
Understand where you actually are
  • βœ“Operations scorecard walkthrough
  • βœ“In-depth interview to learn about your business
  • βœ“Assessment across all 6 business pillars
  • βœ“Prioritized action items you can act on immediately
What you walk away with
πŸ“„ Written summary of your current state, gaps, and quick wins
Step 03
Implementation Partner
Ongoing support to actually get it done
  • βœ“Monthly retainer engagement
  • βœ“Hands-on implementation support
  • βœ“Vendor negotiation & management
  • βœ“Ongoing strategy & accountability
What you walk away with
πŸ“š Playbooks and supporting documentation your team can run without you, built to save hours every week
Free tool

How resilient is your business?

Score yourself across the six pillars of a well-run business. Takes 3 minutes. Most owners are surprised by what they find.

Operations Scorecard

Rate yourself 1 (not in place) to 5 (fully operational)

β€”
Your score
About Clear Coast

A global operator who's done this at scale

I've spent over a decade inside some of the world's most recognized companies, leading cross-functional teams, scaling operations, and turning organizational chaos into clarity. Now I bring that same discipline to small businesses.

  • β–ΈLed operations, people, and strategy across tech, retail, and consumer goods
  • β–ΈBuilt and managed high-performing teams across complex, fast-moving environments
  • β–ΈMBA, UCLA Anderson Β· BA with Honors in Economics & Political Science, UCLA
  • β–ΈKnown for making the complicated feel manageable
Mitzi Benavides
MB
Mitzi Benavides
Operations & Management Expert
Meta
ServiceNow
The Honest Company
TOMS Shoes
Double Bruin Β· UCLA Anderson MBA

Ready to find out what's holding your business back?

Start with the scorecard or book a free 30-minute call. No pitch, just a real conversation.

Book a free call Take the scorecard
hello@clearcoastco.com